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One of the best ways to involve employees in improving business processes is to use a technique called Value Stream Mapping. This is a well established technique, originally developed by Toyota in Japan to identify, quantify and eliminate Waste in processes. It can be used to create a clear and realistic view of processes as they really happen, and to develop an effective improvement plan.
In this element we will look at an accessible and practical way of implementing the technique that and how to then develop a robust plan to improve a process. This approach is proven in a variety of environments from sales order processing to shop floor manufacturing processes to inventory management.

Learning outcomes

On completion of this element, you should be able to:

• Be able to understand how to scope a Value Stream in your organisation
• Know how to establish a suitable format for the information needed in your environment
• Be able to build up a Value Stream Map for your chosen process
• Understand the definitions of Value Add and Waste, and be able to apply these to your Value Stream Map
• Be able to measure the percentage Waste in your process
• Know how to 'rank and rate' these wastes and plan their elimination
• Understand how to build up and lead a plan to achieve measurable improvements to the business process

The element is available here.

 

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